Returns & Exchanges
At Meadowlark Jewellery, we want you to cherish your handcrafted pieces; however, if you are not completely satisfied, we offer returns on non-custom items within 14 days of delivery. All returned items must be in their original, unworn condition and include all luxury packaging.
Return Process
- 1.Initiate Your Request
Contact our concierge team via email with your order number and reason for return to receive a Return Authorization number.
- 2.Secure Packaging
Carefully place the jewellery in its original gift box and secure it within a padded shipping mailer to prevent damage during transit.
- 3.Ship Your Item
Send your package using a trackable and insured shipping service to the return address provided by our support team.
- 4.Quality Audit & Refund
Once our artisans inspect the item for quality, your refund will be processed to your original payment method within 5-7 business days.